Privacy Policy
Last Updated: October 2026
Last Updated: October 2026
Ronald McDonald House Missoula (“RMH Missoula,” “we,” “our,” or “us”) respects the privacy of the families we serve, donors, volunteers, supporters and visitors to our website.
This Privacy Policy explains the types of information we may collect through our website and related online services, how we use that information, when it may be shared, and the choices available to you.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
The information we collect depends on how you interact with Ronald McDonald House Missoula.
Information You Provide to Us
You may provide personal information when you:
This information may include your name, mailing address, email address, telephone number, donation information, volunteer information and other information you choose to provide.
Family and Program Information
Families seeking services from Ronald McDonald House Missoula may provide additional information necessary for us to determine eligibility, coordinate a stay and provide appropriate services.
This may include information about a child, parent or other family member and information related to medical care, treatment, healthcare providers, anticipated dates of care or other circumstances relevant to a family’s stay.
Some family information may be submitted through Family Registry, a third-party service used by Ronald McDonald House Missoula to help manage family referrals and stays.
We recognize the sensitive nature of information provided by the families we serve and use it only as reasonably necessary to evaluate requests, coordinate services, communicate with families, administer our programs and fulfill related legal or operational responsibilities.
Donations and Payment Information
Online donations to Ronald McDonald House Missoula are processed through Qgiv, a Bloomerang company.
When you make an online donation, payment information is provided to the applicable payment processor. Ronald McDonald House Missoula may receive information associated with your donation, such as your name, contact information, donation amount, designation and transaction details.
We do not intentionally collect or store complete credit card numbers submitted through our online donation platform.
The privacy and security practices of third-party payment processors are also governed by their respective policies.
Volunteers
Ronald McDonald House Missoula uses Bloomerang Volunteer to help coordinate volunteer applications, scheduling and volunteer information.
Information you submit through the volunteer system may include contact information, availability, interests and other information needed to coordinate your volunteer service.
Information submitted through Bloomerang Volunteer is also subject to the privacy practices and terms of that service.
Email Communications
We may use Constant Contact and/or Bloomerang to communicate with donors, volunteers, supporters and others who have asked to receive information from Ronald McDonald House Missoula.
These communications may include news about the House, family stories, events, volunteer opportunities, fundraising appeals and other ways to become involved.
You may unsubscribe from marketing or fundraising emails at any time by using the unsubscribe link included in the email.
Even if you unsubscribe from promotional communications, we may still send transactional or administrative communications when appropriate, such as donation receipts, event information or communications related to services you have requested.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies.
This information may include:
We may use this information to operate our website, understand how visitors use it, improve its performance and security, and better understand the effectiveness of our communications and outreach.
Cookies and Analytics
Our website may use cookies and similar technologies to provide website functionality, remember preferences and understand website usage.
We may use third-party analytics services, including Google Analytics, to better understand how visitors interact with our website. These services may use cookies or similar technologies to collect information about website activity.
You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect how some portions of the website function.
How We Use Information
Ronald McDonald House Missoula may use information we collect to:
How We Share Information
Ronald McDonald House Missoula does not sell personal information to third parties.
We may share information with service providers that perform services on our behalf, such as donation processing, donor management, volunteer management, family registration, email communications, website hosting and analytics.
These providers may receive information necessary to perform their services and maintain their own privacy and security practices.
We may also disclose information when reasonably necessary to comply with applicable law, respond to legal process, protect the rights or safety of Ronald McDonald House Missoula or others, investigate fraud or security concerns, or protect the integrity of our systems.
Family Privacy
Protecting the privacy and dignity of the families we serve is particularly important to Ronald McDonald House Missoula.
Information about families receiving services is not publicly shared simply because a family has stayed at Ronald McDonald House Missoula.
Family stories, photographs, videos, testimonials or other identifying information may be shared publicly only when appropriate permission or authorization has been obtained.
Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites and services, including Qgiv/Bloomerang, Bloomerang Volunteer, Family Registry, Constant Contact and social media platforms.
When you interact directly with a third-party service, its own privacy policy and terms may apply. Ronald McDonald House Missoula is not responsible for the privacy practices of websites or services we do not control.
Information Security
We take reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Access to personal information maintained by Ronald McDonald House Missoula is limited to employees, contractors and service providers who have an appropriate reason to access the information in connection with their responsibilities.
Your Choices
You may contact us to:
We may retain certain information when necessary for legitimate organizational purposes, including donation records, financial reporting, program administration, legal compliance and recordkeeping obligations.
Children’s Privacy
Our website is intended primarily for a general audience and is not designed to collect personal information directly from children without the involvement of a parent, guardian or other authorized adult.
Because Ronald McDonald House Missoula serves children and families, information about children may be provided to us by parents, guardians, healthcare providers or other authorized individuals for purposes related to our programs and services.
Social Media
Ronald McDonald House Missoula maintains accounts on third-party social media platforms. Information you choose to share through those platforms is subject to the privacy practices and settings of the applicable social media provider.
Links to Other Websites
Our website may contain links to websites operated by organizations or businesses other than Ronald McDonald House Missoula. We encourage you to review the privacy policies of those websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services or legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, would like to update your information or would like to change your communication preferences, please contact:
Ronald McDonald House Missoula
3003 Fort Missoula Road
Missoula, MT 59804
ronaldmcdonaldhousemissoula.org